MegaCenter ("MegaGPS", "we") operates the MegaGPS satellite monitoring service and
its mobile applications MegaGPS Pro and MegaGPS Lite
(the "Applications"). This policy describes what information the Applications process,
for what purpose, and what your rights are. The Applications are intended for customers
with an active MegaGPS monitoring service contract.
1. Information we collect
- Login credentials: account, username and password, required to
authenticate you into the service. Passwords are transmitted encrypted and are
never stored in plain text.
- Vehicle location data: the GPS positions shown by the Applications
come from the tracking devices installed in your fleet vehicles, not from
your phone. This data (position, speed, engine status, odometer, events) is part
of the monitoring service you contracted.
- Phone location (optional): the Applications may request access to
the device location solely to show your own position on the map next to your
vehicles. This permission is optional and can be denied without affecting any
other feature.
- Notification token: if you enable notifications, we register a
technical device identifier (push token) to deliver fleet alerts (speeding,
geofences, ignition events, etc.). It is removed from our servers when you
log out.
- Account contact details: the email address associated with your
account is used for actions you initiate (password recovery, emailing summaries
or reports).
2. How we use the information
- To provide the monitoring service: positions, trips, alerts and fleet reports.
- To send you notifications about your vehicles, if you enable them.
- To handle support requests you submit from the app.
- To keep the service secure and prevent unauthorized access.
3. What we do NOT do
- We do not sell or rent your personal information to third parties.
- We do not use your data for advertising.
- We do not collect phone location data in the background.
- The Applications are not directed at children.
4. Third-party services
For specific features we rely on providers that process minimal technical data on
our behalf:
- Push notifications: Apple Push Notification service (iOS),
Firebase Cloud Messaging (Android) and the Expo notification service, which
receive the device token and the notification content.
- Maps: maps are rendered using cartography providers
(CARTO / OpenStreetMap / Esri); your IP address may be visible to these providers
when map tiles are downloaded, as in any app that displays maps.
5. Retention and security
Monitoring service data is retained while the contractual relationship with the
account holder remains active and according to the terms agreed in the service
contract. Communication between the Applications and our servers is encrypted
(HTTPS/TLS). Access to your fleet data is protected by authentication and by the
permissions configured by your account administrator.
6. Your rights
You may request access to, rectification or deletion of your personal data, and you
can revoke permissions (location, notifications) from your phone settings at any time.
To close your account or request deletion of service data, contact us using the
details below.
7. Changes to this policy
If this policy changes, we will update this page and adjust the "last updated" date
in the header.